Travel Insurance Medical Assistance in Tbilisi and across Georgia
Geoassistance helps insured travellers who fall ill or are injured in Georgia: it finds the clinic, contacts the travel insurer and settles the bill directly where the policy covers the treatment. Georgian insurers including Unison, IRAO and Wizer also name Geoassistance as the assistance line in their travel insurance for trips abroad.
- 24/7 assistance
- Since 2018
- Direct insurer billing
- EN · KA · RU
One call. We take it from there.
- 1Call before you pay
Contact Geoassistance or your insurer's hotline as soon as you need care, with the policy number, the insurer's name and your location.
- 2Cover is confirmed
Geoassistance sends the medical details to the insurer and asks for a guarantee of payment before the clinic bills.
- 3Treatment and claim handled
You are treated at a vetted clinic while Geoassistance handles the invoices, translations and reports the insurer needs to close the claim.
Everything this service covers
- A case opened with your insurer or its assistance company
- A guarantee of payment requested so the clinic bills the insurer
- Medical reports collected from the treating doctor and translated for the insurer
- Direct billing with Unison, IRAO, GPI, Benefits and Wizer (formerly PSP)
- Receipts and documents gathered for a claim if you paid yourself
- Case updates for the insurer and the family until the case is closed
How does direct billing with a travel insurer work in Georgia?
Geoassistance contacts the insurer when the case opens, sends the treating doctor's report and asks for a guarantee of payment, the insurer's written confirmation that treatment is covered. The clinic then bills the insurer rather than you, and Geoassistance handles the claim. Anything the policy excludes, such as an excess or uncovered treatment, is agreed with you in advance.
See insurance cooperation
Common questions
Call your insurer's assistance number or Geoassistance before paying a clinic, and keep the policy number and your location to hand. Geoassistance then finds a suitable clinic, confirms cover with the insurer and arranges direct billing where the policy allows it.
Yes. Since 1 January 2026, tourists entering Georgia must hold health and accident insurance covering the whole stay, with a limit of at least 30,000 GEL, issued by a Georgian or a foreign insurer. Geoassistance coordinates medical care for insured visitors and deals with that insurer on their behalf.
Unison's travel insurance lists medical assistance by Geo Assistance 24/7, Wizer (formerly PSP Insurance) gives the Geoassistance 24/7 hotline on its travel insurance page, and IRAO tells its travel clients they can use the Geoassistance Georgian-language service abroad. Geoassistance also names GPI and Benefits among its direct-billing partners.
Yes. Geoassistance works with insurers outside Georgia and with the international assistance companies they use, sending medical reports and invoices and following their rules for case handling and billing.
Keep every receipt and medical report from the clinic. Geoassistance can gather any missing documents, translate them and forward them to your insurer so the claim can be assessed.
Yes. Those insurers point their travel policyholders to Geoassistance, which answers in Georgian at any hour and helps with the foreign clinic, the insurer and document translation.
Insured and unwell during your stay in Georgia?
Call Geoassistance with your policy number and we will contact your insurer and find the clinic.