Emergency hospitalisation
Urgent admission and treatment at a trusted hospital, wherever in the world you are.
Response
What happens the moment you call
From your first call abroad to the moment you’re safely in care — here’s exactly how it unfolds.
01Call received
You reach our 24/7 line from any country — by phone, WhatsApp or Viber. A coordinator answers and opens your case at once.
02Located & assessed
We confirm where you are and what’s happened — speaking with you, or directly with the doctor treating you.
03Right clinic engaged
We connect you to the nearest trusted hospital or specialist in our international network and brief them on your case.
04Transport arranged
Ambulance, ground transfer or air evacuation — we organise it, confirm admission and keep your insurer in the loop.
05Home & settled
We settle the bill directly with your insurer and, when you’re ready, bring you safely back home to Georgia.
What we handle
Everything a health scare abroad demands
One team, one number — covering the full range of what can go wrong far from home.
Evacuation & repatriation
When local care isn’t enough, we bring you home — with a medical escort on board if needed.
Air ambulance
Critical medical air transport, arranged and coordinated from wheels‑up to handover.
Outpatient & clinic visits
Appointments, diagnostics and follow‑ups organised and interpreted for you.
Prescriptions & pharmacy
Getting the right medicines — and where to find them — in a country you don’t know.
Documents & consular help
Lost passport or paperwork? We help you sort it out quickly and get you moving again.
Global network
150+ partners, one phone number
Trusted hospitals, clinics and transport partners across the regions Georgians travel most — all reached through a single 24/7 line.
TÜRKİYEIstanbul · Ankara
+150Partners
+20Countries
24/7Coordination
3Languages
Insurance
Direct billing & guarantee of payment
We deal with your insurer so you don’t have to pay out of pocket in a foreign hospital — and don’t get lost in their paperwork.
How direct billing works
1
We contact your insurer
The moment your case opens, we reach your insurance company on your behalf.
2
Guarantee of payment issued
We secure written confirmation that the treatment is covered before you’re billed.
3
The hospital is paid directly
Costs are settled between the insurer and the clinic — and we handle the claim.
Works with your insurer
Guarantee of Payment
Issued
Treatment abroadCoordinated by Geoassistance
Hospital treatmentCovered by insurer
Coordination & translationIncluded
Claim & paperworkHandled for you
Your out‑of‑pocket0
Illustrative — exact cover depends on your policy.
• FAQ
Common questions
Yes. Through our network of international partners we coordinate care across 20+ countries — and can arrange air transport and repatriation from almost anywhere.
Yes. We liaise directly with your insurer — including IRAO and GPI — handling approvals, translation of documents and billing, so you’re not left navigating a foreign system alone.
Yes. When treatment abroad isn’t enough, we organise medical air transport and repatriation back to Georgia, coordinating the medical escort and your insurer end to end.
No. We coordinate in Georgian, English and Russian and provide interpreting during appointments, so nothing is lost between you and the doctor treating you.
Immediately. A coordinator answers at any hour and starts arranging your clinic, insurer and transport straight away, staying on the line with you throughout.
Have another question? Contact us
Need help while travelling abroad?
Our 24/7 team is one call away — in any country, any timezone. We’ll take it from here.