Cooperation

Partnerships built around dependable care

Insurers, clinics, travel companies and employers cooperate with Geoassistance to give their people fast, coordinated medical care across Georgia — with direct insurer billing, round-the-clock assistance and a single, accountable point of contact.

★★★★★ Trusted by insurers, clinics & travel partners since 2018
Direct billing Guarantee of payment 24/7 coordination Insurance and partner cooperation
By the numbers

A partner your members can rely on

+25Insurer & corporate partners
+120Clinics in the network
+9,000Members assisted a year
24/7Coordination
Who we work with

Built for every kind of partner

Whoever your people are — policyholders, patients, travellers or employees — we become the medical coordination layer behind them.

Most partnerships

Insurance companies

Cashless direct billing, guarantee of payment and full claim handling for your insured members, with reporting on every case.

Clinics & hospitals

A steady stream of briefed, pre-authorised patients — and one partner who handles the insurer, paperwork and translation.

Travel & tour operators

Medical peace of mind for your travellers in Georgia — one 24/7 number for anything from a clinic visit to an evacuation.

Corporate & HR teams

Dependable health cover for your employees and their families, with a single coordinator and clear reporting for HR.

International assistance

Reliable in-country correspondent services for global assistance companies — case handling, billing and reporting to your standards.

Embassies & consulates

A trusted local partner to help citizens abroad in Georgia find care, communicate with doctors and get safely home.

Insurance cooperation

Direct billing & guarantee of payment

We deal with the insurer so your member never pays out of pocket — and never gets lost in the paperwork.

How cooperation works

1
We open the case

The moment your member needs care, we reach the insurer on their behalf and confirm cover.

2
Guarantee of payment issued

We secure written confirmation the treatment is covered before anyone is billed.

3
The clinic is paid directly

Costs are settled between insurer and clinic — and we handle the claim and reporting.

We bill these insurers directly

GPI — Vienna Insurance Group Unison Insurance Company Benefits PSP Insurance IRAO
Guarantee of Payment Issued
Member treated in-networkCoordinated by Geoassistance
Clinic treatmentCovered by insurer
Coordination & translationIncluded
Claim & reportingHandled for you
Member out-of-pocket0
Discuss direct billing

Illustrative — exact cover depends on the policy.

Getting started

From first call to live in two weeks

Becoming a partner is straightforward — here is exactly how it unfolds.

01Introductory call

We learn how your organisation works, who your people are and what cover you need — then map out how cooperation would run day to day.

02Agreement signed

We agree commercial terms and sign a cooperation agreement — including direct-billing and reporting arrangements tailored to you.

03Teams connected

We connect our 24/7 coordination centre with your teams, share contacts and escalation paths, and brief the clinics that will see your people.

04Live 24/7

Your members and clients are covered around the clock. Every case is coordinated, billed and reported — with one point of contact on our side.

What you get

Everything cooperation includes

  • One accountable 24/7 point of contact
  • Direct insurer billing & guarantee of payment
  • Vetted nationwide clinic network
  • Medical transport & evacuation
  • Interpreting in Georgian, English & Russian
  • Case logging & regular reporting
  • Faster, pre-authorised admissions
  • Lower out-of-pocket & fewer disputes
In their words

What partners say

Geoassistance took the friction out of our direct billing. Cases open fast, the paperwork is clean, and our members simply don’t get stuck at reception anymore.

• FAQ

Cooperation questions

Insurers, clinics and hospitals, travel and tour operators, corporate HR teams and international assistance companies all cooperate with us. If your organisation needs dependable 24/7 medical coordination in Georgia, we can build a partnership around it.

When an insured member needs care we open a case, secure a guarantee of payment from the insurer, and settle the bill directly with the treating clinic. Your member avoids out-of-pocket payments while we handle the claim and paperwork from end to end.

Most partnerships go live within one to two weeks. After an initial call we agree terms, sign a cooperation agreement, connect our coordination teams and brief everyone involved — then your members or clients are covered around the clock.

Yes. Our vetted network spans Tbilisi, Batumi and the regions, and we coordinate cross-country transport and medical evacuation where needed — all reached through a single 24/7 line.

Georgian, English and Russian, around the clock, including interpreting during appointments — so there is never a language barrier between your members and the treating doctors.

Every case is logged and reported. Insurer and corporate partners receive case updates and periodic reporting, so you always have full visibility of the care delivered to your members.

Have another question? Contact us

Let’s build a partnership

Tell us how your organisation works and we’ll design cooperation around it — direct billing, 24/7 coordination and a network your people can rely on.